Families ask. ‘Will we give satisfaction?’
Are we satisfying the needs of your relative or loved one?
We hope you always feel able to raise any concerns that you may have about our services.
In addition to the continual regular assessment by the personal care team we will conduct a detailed survey every 3 months
However in order to be sure we are giving our best service in all areas and with your relatives permission we would also like to conduct a Family Satisfaction Survey every 3 months